Terms of service
Effective Date: May 18, 2026
Welcome to Ekasaptha. By using our website, you agree to the following terms. We’ve kept them simple and transparent so you can shop with ease and confidence.
1. Using Our Website
By accessing Ekasaptha, you agree to use the website responsibly and for lawful purposes only. Please do not misuse the platform, attempt unauthorized access, or interfere with its functionality.
We reserve the right to restrict or suspend access if we notice any misuse.
2. Our Products
We take great care in presenting our products as accurately as possible. However, slight variations in color may occur due to lighting, photography, and screen settings.
As many of our products are made using natural fabrics like linen, variations in texture, weave, or finish are a natural part of the material and add to the uniqueness of each piece. These are not considered defects.
All products are subject to availability, and we may update or discontinue items at any time.
3. Pricing & Payments
All prices are listed in INR and may change from time to time.
While we do our best to ensure accuracy, in rare cases of pricing or product information errors, we may need to cancel or update an order. If this happens, we will inform you promptly.
Payments must be made through the secure methods available on our website.
4. Orders & Cancellations
Once an order is placed, we begin processing it promptly to ensure timely delivery.
If you wish to cancel an order, please refer to our Refund & Cancellation Policy for the applicable time frame.
We reserve the right to cancel orders due to product unavailability, errors, or suspected fraudulent activity. In such cases, a full refund will be issued.
5. Shipping & Delivery
We aim to deliver your order as smoothly as possible. Delivery timelines are estimates and may vary based on your location or external factors.
Once your order has been shipped, you will receive tracking details.
After a package has been delivered to the provided address, Ekasaptha is not responsible for lost or misplaced items. Please ensure that your shipping details are accurate.
6. Returns & Refunds
If something isn’t right, we’re here to help.
For full details on returns, refunds, or cancellations, please refer to our Refund & Cancellation Policy.
7. Our Content
All content on this website — including images, text, and design — belongs to Ekasaptha.
Please do not copy, reproduce, or use any content without prior permission.
8. Third-Party Services
We work with trusted third-party providers for payments and deliveries. While we choose them carefully, their services are managed independently.
9. Limitation of Responsibility
While we strive to provide a smooth and reliable experience, certain unforeseen issues may occasionally occur. Ekasaptha is not liable for any indirect or unexpected issues arising from the use of our website or products.
10. Updates to These Terms
We may update these Terms from time to time. Any changes will be reflected on this page, and continued use of the website means you accept those updates.
11. Contact Us
If you have any questions, feel free to reach out:
Email: ekasaptha.label@gmail.com